Returns & Exchanges
At iHealth Labs Inc, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your package is tracked correctly.
Pack Your Items
Securely place the items in their original packaging, ensuring all hangtags and hygiene seals are intact to qualify for a full refund.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing