Frequently Asked Questions
Everything you need to know about your iHealth Labs fashion experience.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for accuracy.
Do you offer international shipping?
Yes, iHealth Labs ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly Tencel fibers.